Randleman Public Library: FAQ - Borrowing Items

You must present your physical library card, the digital copy on the library's mobile app, or type in your student ID (student must be present) to check out physical materials. 

Library materials may be renewed, as long as they are not on a waiting list or have not been renewed the maximum number of times. Renewals may be in-person, by telephone with your library card in-hand, with the library's mobile app (just search for "Randolph Library" in your app store), or online by accessing "My Account" through the online catalog.

Patrons must pay for any materials marked lost before being allowed to check out more materials at any of the seven libraries. Libraries may also ask that you return overdue items before checking out additional items.

An automated dialer will attempt to contact you for the first three weeks that material is overdue.  A notice will be mailed after one month overdue and after two months.  A final notice and letter from the Randolph County attorney will be sent after three months.  Patrons with accounts that exceed $100 in replacement costs can be summoned to court.  

Remember: notification of overdue material is a courtesy only; you are responsible for replacement costs regardless of whether you have received notification.

• Books, audiobooks, CDs, Magazines (back issues): 3 weeks. They can be renewed twice if not on a waiting list, the maximum 2 renewals has not been reached, and you do not have lost items or fees on your account.
• DVDs: 1 week. They can be renewed twice if not on a waiting list, the maximum 2 renewals has not been reached, and you do not have lost items or fees on your account.Must be 16 years old or older to check out DVDs.
• Library Mobile Hotspot: Two weeks. They can be renewed twice if not on a waiting list or reached the maximum 2 renewals. Must be 16 years old or older to check out. NOTE: Overdue fees will be charged on these items. 
• Zoo Passes: Patrons with a library card can request a free pass to the North Carolina Zoo. The pass allows the patron and 1 guest into the Zoo without charge. Passes are given per household and cannot be requested again for 6 months after being used. Passes can be reserved within 30 days in advance. Please contact the Asheboro Library at 336-318-6301 to reserve passes. Amount limited.  Must be 16 years old or older to request.

The library no longer charges fines except for overdue fines on technology lending items such as mobile hotspots, laptop computers, tablets and other devices as well as Interlibrary Loans.

Fee for lost items, damaged items, copies, printouts, faxes, etc., remain in effect, as do overdue fines for technology lending and Interlibrary Loans as above.

Randleman Public Library requires that all fees on accounts in Debt Collect be paid in cash.

If you need additional help, please call (336) 498-3141.